SERVICE DESIGN & SOLUTION MVP
Role:
Lead Designer
Workshop Facilitation
UX Design
Problem Statement:
Our client recognised that to stay competitive needed to evolve from a furniture manufacturer into a service partner who could support facilities management from initial installation to final decommissioning. That meant creating a digital tool that could manage inventory, streamline maintenance, and support space reconfiguration over time. To understand the services and solutions our client needed to create, we dove into the complex challenges of facilities managers and their employers.
Read more about the how we helped our client below.
Client:
Leading Office Furniture Manufacturer
CO-CREATING WITH OUR CLIENT
